FAQs
How much is delivery?
Delivery charges
Order Value
Within UK
Within EU
Rest of the World
Under £50
£3.50
£6.50
£8.50
£50 to £150
£4.50
£7.50
£24.50
Over £150
free
£10.00
£24.00
How soon can I expect my order?
Lunn Antiques endeavours to deliver your items within 3-4 working days and obviously longer for overseas customers. Orders will be sent out by first class post and larger items by courier, which may require a signature.
What if I would like to exchange or refund an item?
We are happy to exchange or refund goods within 28 working days, please send them back in their original condition and packaging with your name, address and phone number and we will contact you. Please make sure to send all your returns signed for. Lunn Antiques ltd will not be liable for non-trackable returns getting lost in the post . Please enclose your receipt with the goods. You can also email us at lunnantiques@aol.com
Can I cancel my order?
Yes you can by calling us 0n 020 8997 2886 or email us at lunnantiques@aol.com however if the item has already been dispatched you will have to return the item to us and will be liable for the cost of postage.
What if there is a problem with my order?
Please contact us by phone 020 8997 2886 or email us at lunnantiques@aol.com
We will try to sort out the problem as soon as we can.
If an item says out of stock on the website can I find out when it will be back in stock?
Please call 020 8997 2886 or email us at lunnantiques@aol.com with the name of the item and we will let you know and you can reserve an item and we will notify you when it is in stock.
Do you have a catalogue?
Yes we do, please email us at lunnantiques@aol.com with your details, however the website has the most up to date range of products.
Can I visit your shop ?
No, our business is run online. If you would like to make a return or place an order by sending a cheque with details of the products you would like to purchase please send items to:
LUNN ANTIQUES
1 CURZON ROAD
LONDON
W5 1NE
TEL: 020 8997 2886
EMAIL: lunnantiques@aol.com
Open Mon-Fri 10-6pm
Altenatively you can visit our Portobello stall...
And our antique lace and textiles stall is at:
LUNN ANTIQUES
UNIT 8
ADMIRAL VERNON ARCADE
PORTOBELLO RD
LONDON
TEL: 07980958115
Open 7.30am- 3.30pm SATURDAYS ONLY
We are closed on Sundays and bank holidays enquiries lunnantiques@aol.com
How can I join your mailing list?
By clicking on this link which will transfer you to our mailing list page (please put link)
To be removed from the list please click on this link (please put link )
I would like to become a wholesale customer?
Please call 020 8997 2886 and ask for Karen or email details of your business to lunnantiques@aol.com and we will send you a wholesale catalogue.
I would like to sell some antique/ vintage clothes/textiles
Please call 07980958115 and ask for Stephen or email us a brief description and we will get back to you lunnantiques@aol.com